Support

Room scanning uses Apple’s RoomPlan and needs a compatible device with a LiDAR Scanner. On other devices PropScan shows “LiDAR Room Scanning Unavailable” and offers “Continue Without Room Scan”, so you can add rooms, enter measurements manually and still create reports.

RoomPlan requires a LiDAR-equipped iPhone Pro / Pro Max or iPad Pro model that Apple supports for RoomPlan. If your device has no LiDAR Scanner, scanning isn’t possible — the rest of PropScan works normally.

Turn on the lights, move slowly around the room, keep the device pointed at walls, doors and windows, and follow the on-screen guidance (move closer, slow down, more light). Scan one room at a time and close doors to neighbouring rooms if possible. If a scan is marked “Needs Review”, check the values, add manual measurements or rescan.

Dictation needs microphone and speech recognition permission and a language that your device can recognise on-device. Choose the dictation language in Settings › Property Defaults. You can always use “Type Note Manually”.

PropScan only uses on-device recognition and never sends audio to a server. Availability depends on the language and device. If it isn’t available, PropScan says so and lets you type the note instead. Downloading the language for Apple dictation in iOS settings may make it available.

Go to iOS Settings › PropScan and turn on Microphone and Speech Recognition. PropScan asks only when you first start dictation.

Room scanning and taking photos need camera access. Go to iOS Settings › PropScan › Camera. Choosing photos from your library doesn’t require library access — the system photo picker shares only the photos you pick.

A report needs a property name and some content (details, rooms, photos or notes). If generation fails or you cancel it, your free report is not used. Large galleries take a little longer; you can keep using the app while the PDF is created.

After generating, tap Share to send the PDF by Mail, Messages or AirDrop, or save it to Files. Quick Look and Print are available too. Past reports are in the Reports tab.

Three free reports are included. PropScan Lifetime is a one-time in-app purchase for unlimited reports, processed by Apple. If a purchase is pending (for example Ask to Buy), PropScan unlocks automatically once it’s approved.

Open Settings › Restore Purchase or tap Restore Purchase on the Lifetime screen, using the same Apple Account you bought with. No PropScan account is needed.

No. PropScan is an iPhone and iPad app; Apple Watch is not required for any feature.

Delete a property, room, photo, note or report from its screen, or use Settings › Delete All Data. Deleting a property removes its rooms, scans, photos and reports from your device.